Don't miss this year's Bathroom Blogfest!!! If you have customers and they use your restrooms, you'll learn plenty from this series.
"During the annual Bathroom Blogfest, bloggers from around the globe write about the importance of bathrooms in the customer experience with photographs of great and terrible bathrooms. Their posts come from a wide range of perspectives that include sociology, marketing, research, psychology, environmental, customer experience, and user-experience design. Initiated in 2006 with nine bloggers, this year's event runs from October 28 to November 2, during National Kitchen and Bath Month."